Help & Support

Open the board tab and tap the compose button. Your post is tied to your general area, not your exact location, and shows up for other nearby users under your guest username.

Tap “Match” to join a voice or text queue. Echo pairs you with another available user; either person can end the chat at any time. Starting a match spends Echo Credits.

Credits are Echo’s in-app currency, spent on things like matchmaking, boosting a post, or starting a direct message. Earn them for free by watching a rewarded ad from the Wallet tab, by claiming your daily bonus, or purchase them directly. Credits have no cash value.

Tap the “···” menu on any post, comment, or profile and choose Report. Pick the reason that fits and add a note if you can — our moderation team reviews every report.

From their profile, tap “···” and choose Block. Blocking is mutual — you’ll stop seeing each other’s posts, comments, and matchmaking, and won’t be able to message each other.

Bans and suspensions are applied when our moderation team finds a violation of the Terms of Service. If you think this was a mistake, contact support below with any details that might help us review it.

Email us at the address below from the account you’d like removed (or with enough detail to identify it) and we’ll process your deletion request.

Echo doesn’t require your name, email, or phone number to use the app — you get a random guest username. We do collect coarse location and device data as described in our Privacy Policy to run the app.